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FINAL GPSJ Summer edition 2024 ONLINE VERSION.2pdf

November 2024
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Archives

Government Technology Made Easy: How to Better Connect With the Community

By Nadav Avni, CMO of Radix Technologies

We’ve come a long way in improving public communications via government technology. Citizens once relied on newspapers, radio, or TV to hear from their leaders. And while these means live on, digital communications have opened a new way for governments to connect with their citizens.

Nadav Avni

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How the Met Office Streamlined their Staffing Management issues with Matrix Workforce Management Solutions

Introduction: In 2021, the Met Office faced significant challenges in efficiently managing their agency staff utilisation and controlling their annual spend of approximately £12.5 million. With critical staffing requirements to meet and a lack of structured approach, they turned to Matrix workforce management company for solutions. This case study explores the initial challenges and

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NHS Scotland’s Right Decision Service built on Tactuum technology

Once-for-Scotland project uses Tactuum’s Quris platform to make clinical guidance and policy tools available to clinicians when and where they need them

Clinicians in Scotland have easy access to clinical guidelines and validated decision support tools using the Right Decision Service (RDS), built on technology developed by Tactuum.

The RDS is a once-for-Scotland national

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Enterprises’ Lack of Strong Data Foundation Hinders Wide-Scale GenAI Adoption

Syniti and HFS Research report shares insights on how to increase data quality and reliability to help unleash full potential of GenAI

Syniti, a global leader in enterprise data management, today announced the results of a study developed with HFS Research to help organisations understand the value they can derive from their generative AI

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Government learning lessons about AI from GOV.UK Chat experiment

By Sascha Giese, Tech Evangelist, SolarWinds

The Government Digital Service (GDS) – part of the Cabinet Office responsible for digital transformation in the UK – is exploring how generative artificial intelligence (AI) could improve the user experience of the government’s website.

Public sector IT experts are using generative large language models (LLMs) – the

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ICO orders Serco Leisure to stop using facial recognition technology to monitor attendance of leisure centre employees

The Information Commissioner’s Office (ICO) has ordered public service provider Serco Leisure, Serco Jersey and seven associated community leisure trusts to stop using facial recognition technology (FRT) and fingerprint scanning to monitor employee attendance.  

The ICO’s investigation found that Serco Leisure and the trusts have been unlawfully processing the biometric data of more than

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WAN Trends 2024: The Need for AI and WAN Acceleration Remains in the Public Sector

By David Trossell, CEO and CTO of Bridgeworks

In 2023, generative AI became steadfastly part of the lexicon. The applications for the technology are potentially vast, but this was also overshadowed by concerns about the impact that artificial intelligence may have on society. Elon Musk, an investor in AI, was among the people calling

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Bridgeworks shortlisted for Computing DevOps Excellence Awards

WAN Acceleration company Bridgeworks, has been shortlisted in this year’s Computing DevOps Excellence Awards, which will be hosted on Thursday 14 March 2024 at The Montcalm, Marble Arch in London. IT industry magazine Computing writes that year-on-year, DevOps Excellence Awards showcase achievements from organisations, personalities and solutions that have successfully applied DevOps methodologies. The

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Tackling digital infrastructure deficits in South and East London

Over 150,000* premises in south and east London do not have access to high speed – Gigabit capable – internet connections.

Contrary to perception, hundreds of thousands of addresses in London are affected by slow digital connectivity, causing digital inequalities that impede the lives of people and businesses.

The ‘Sub-regional Digital Infrastructure Strategy’ launched

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Calls for greater data-led efficiency in the public sector

The Information Commissioner’s Office has just gone out to public consultation on its new data strategy.The ICO teamed up with Oakland, an independent data consultancy, to develop its data strategy using the Government’s new Data Maturity Assessment for Government framework.The data strategy sets out a clear vision for responsible innovation in the use of

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UK PUBLIC SECTOR HARBOURS HIDDEN DIGITAL TRANSFORMATION ‘DEFICIT’

Almost all UK central and local government organisations are skipping key steps necessary to deliver successful major transformation programmes, according to new research from ArvatoConnect. ArvatoConnect provides customer experience and business optimisation services to public and private organisations.  The findings show that the majority of organisations don’t set key performance benchmarks, secure citizen and

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Reinventing Local Authorities To Leverage Transformative Ability Of Software

Local authorities across the country are struggling to fully embrace the use of software to improve efficiency, streamline operations and optimise decision-making. Historically, new software has been introduced to a process or system that has been used for decades. Bolt on approaches can work but in recent years, across the public sector, there have

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Tips for Evolving Your Public Sector Database Strategy in 2024

By SolarWinds Senior Vice President of Engineering Krishna Sai

Krishna Sai leads the engineering, technology and architecture teams at SolarWinds. He is a seasoned leader and entrepreneur with over two decades of experience scaling global engineering teams and building winning products across multiple industries. Sai has held leadership roles at Atlassian, Groupon, and Polycom,

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Genetec adds CAPSS 2023 certification to cybersecurity credentials

First manufacturer to be recognised for unified video and access control software

Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, has announced it is the first manufacturer to achieve the Cyber Assurance for Physical Security Systems (CAPSS) 2023 standard, for unified video and access control

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Navigating the digital frontier for local government

By TechnologyOne UK executive vice president, Leo Hanna

Leo Hanna

Local government is facing a perfect storm. Funding pressures and demographic challenges are getting worse, councils are having to pursue modernisation amid economic volatility, and they are still recovering from the disruption caused by Covid-19.  For some, this has been an accelerant to digital

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Why We Need to Close the Accessibility Gap for People with Sight Loss

By Kyran O’Mahoney, Chief Technology Officer– NCBI, National Council for the Blind in Ireland

As the digital era moves at an unprecedented pace, it presents a great opportunity for those with visual impairments to gain access to online assets that heretofore have been difficult to utilise. However, the Accessibility Index by the NCBI highlighted

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Understanding DORA: Navigating the Digital Operational Resilience Act

“What is the Digital Operational Resilience Act (DORA), and what will be the impact on your business?” asks Claire Agutter as she discusses the new DORA regulations.

Claire Agutter

The watchdog organisation, Which?, has warned about the consequences of transitioning to digital payments, highlighting that many financial institutions report failures and outages daily. While

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How can businesses decarbonise their IT estates to achieve net zero?

By Steve Haskew, Head of Sustainability and Social Leadership

Large and small businesses alike are finding themselves at a crucial time where many aspire to decarbonise their operations without denting revenue from their products and services. The recent Autumn Statement by Jeremy Hunt announced key initiatives to support businesses wanting to transition towards net zero. The

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Bridgeworks Accelerates Networking Communications With Another Win at The SDC Awards 2023

Lymington-based WAN Acceleration firm Bridgeworks has done it again. The company has been awarded the accolade of Networking Communications Project of the Year at the SDC Awards 2023, after having also being a finalist in Computing’s Cloud Excellence Awards, and in the UK IT Industry Awards. This is adding to the company’s award for

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The Importance of Public-Private Partnerships for Cybersecurity

SolarWinds Vice President, Government Affairs Chip Daniels

In early December 2020, nation-state threat actors exploited SolarWinds software in an unprecedented cyberattack – an event known today simply as SUNBURST.

It shone a light on the concerning new reality for the software industry – that previously unforeseeable attacks were becoming increasingly sophisticated, striking at

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