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FINAL GPSJ Summer edition 2024 ONLINE VERSION.2pdf

November 2024
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East Suffolk and North Essex NHS Foundation Trust employs Thoughtonomy Virtual Workers alongside human teams to improve patient experience and boost employee satisfaction

Reporter: Stuart Littleford

Groundbreaking intelligent automation program highlights huge potential for realizing efficiency benefits rapidly across the NHS

Working with Thoughtonomy, ESNEFT has cut the time taken to process the first stage of each GP referral from 15-20 minutes down to five minutes. The program will eliminate the need for staff to spend more than

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Digitalisation: Businesses must mitigate against new, invisible risks

“Security systems must be up to date – particularly encryption and authentication technologies”

Written by Jon Fielding, Managing Director, EMEA Apricorn

Digital transformation is happening everywhere at breakneck speed. Each year brings a new development or a new technology that increases and evolves digital strategies worldwide. Of particular exposure to emerging risks are

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Satisfy unrelenting demands for fast, reliable Wi-Fi

Keith Cahoon

By Keith Cahoon, Business Development Director UK, Mist Systems

The demand for fast, predictable and reliable Wi-Fi continues to increase with our expanding reliance on access through ‘Bring Your Own Devices’ for work and personal use and demand for access to Wi-Fi provided by employers, education establishments and in other areas

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Five Ways Local Authorities Can Integrate Live Chat Into Digital Transformation

For GPSJ by Graham Jarvis – Freelance Business and Technology Journalist

Graham Jarvis

Gemma Baker

In June 2018 Salford City Council won the Digital Council of the Year and the overall Digital Leader accolades at the prestigious DL100 Awards ceremony during Digital Leaders week. The latter award was drawn from the

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Tackling the UK Government’s identity crisis

David Orme, SVP at IDEX Biometrics

The UK Government influences our lives on a daily basis through its plethora of public services, from the NHS and education to social benefits and national security. However, a re-occurring obstacle that presents a challenge for accessing these services is proving identity. There are also high instances of healthcare

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Armour Comms and Global RadioData Communications partner to provide 24/7 support for Armour Mobile solution

Dave Holman

Now available via the Government UK Digital marketplace G-Cloud

Armour Communications, a leading provider of specialist, secure communications solutions, has partnered with Global RadioData Communications (GRC) to provide a joint solution with 24/7 support. GRC has already secured its first two customers for the new combined solution that provides additional

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Comment on National University of Ireland data breach to GPSJ

Jon Fielding, Managing Director, EMEA Apricorn

In light of the news that the National University of Ireland (NUIG) has lost a USB containing student details, Jon Fielding, Managing Director, EMEA Apricorn has provided comment to GPSJ.

Jon told GPSJ: “This breach is yet another example of user error and the risks of not

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GDPR – THE FATIGUE, THE FEAR AND THE ROBOTS

Many of us are suffering from GDPR fatigue. All articles, news reports, internal meetings are essentially repeating the ICO’s main principals and broad steps needed to become compliant. The word journey is also banded about, suggesting if steps are being taken, and can be proved, you’ll avoid the hefty fines which now act as the

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Dynama’s organisational design and resource management software is awarded a place on G-Cloud 10

Dynama – Andrew Carwardine – Managing Director

Dynama is delighted to announce that its organisational design, resource management and workforce optimisation software has been accepted onto the latest iteration of the UK Government’s Digital Marketplace, G-Cloud 10. This coincides with the successful listing of Dynama on AusTender, the Australian Government’s Procurement Information System.

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OutSystems Enables Hackney Council to Enhance Its Digital Services

Hackney Council can now build mobile applications 50 percent faster using the OutSystems platform

OutSystems, provider of the number one platform for low-code development, today announced that Hackney London Borough Council is using the OutSystems platform to enhance its digital services. Hackney Council is the local government authority for the London Borough of Hackney and

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Greater Manchester health and social care moves ahead with Shaping Cloud engagement

Stephen Dobson, interim chief digital officer for Greater Manchester Health and Social Care Partnership

Health and social care partnership set to make rapid procurement efficiencies whilst mapping out workforce and citizen benefits of moving to the cloud

Greater Manchester Health and Social Care Partnership (GMHSC Partnership) aims to deliver rapid savings and

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The Internet is still OK… sometimes

Justin Day, 6point6

The Government Digital Service gave its blessing to using the Internet instead of the Public Services Network in January 2017. But there’s danger in letting the solution define the requirements, says Justin Day of 6point6 Cloud Gateway.

In early 2017, the Government Digital Service (GDS) published a blog called “The

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Government leads the way in boosting AI innovation and research in the UK

Rahul Powar, CEO, Red Sift

By Rahul Powar, CEO, Red Sift

It hasn’t come as any great surprise that The Economist declared 2018 as the landmark year for Artificial Intelligence (AI). In 2017, the UK government made investment promises of over £100 million to the further development of artificial intelligence research and associated

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Digital Transformation in Government Must be Holistic and Practical

Paul Parker: SolarWinds Chief Technologist for Public Sector

By Paul Parker, Solarwinds Chief Technologist

Let’s start with the basics: the government does not exist to provide or sell IT services. It’s easy to forget this when we’re talking about public sector digital transformation, especially when current IT strategy focuses on investment in infrastructure,

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Failure to protect data after hackers access 5.9m bank cards at Dixons Carphone

Reporter: Stuart Littleford

Dixons Carphone says it has been the victim of an “unauthorised data access” in which millions of customer bank card details were targeted over the past 12 months.

The company believes there were hacking attempts since last July but these were only discovered over the past week and is thought

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Public servants look to the future at this year’s Public Sector Show

Exclusive research published in April, carried out by the team behind the Public Sector Show, has explored the views of over 200 public servants, gauging their views of the current state of affairs in the sector and the challenges and opportunities ahead.

Top of the list of concerns for those leading, delivering and managing public

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More Than Two Thirds of Companies Were Not Confident of Being Fully Compliant Ahead of GDPR Deadline

Data handling is number one concern relating to non-compliance

Apricorn, the leading manufacturer of software-free, 256-bit AES XTS hardware-encrypted USB drives, recently announced new research highlighting that companies were massively ill-prepared for the introduction of the General Data Protection Regulation (GDPR) enforcement deadline. Less than a third (29%) of surveyed organisations felt confident they would

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Data governance – making sure sensitive information doesn’t end up in the wrong hands

By Jon Fielding, Managing Director, EMEA Apricorn

Jon Fielding, Managing Director, EMEA Apricorn

Deciding how an organisation’s sensitive data should be protected and who is responsible for this is an important process. A wrong decision could not only cost a company its reputation, but also result in huge financial fines.

In the third

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Public sector cloud and hybrid IT adoption: research finds with great risk comes great reward

Paul Parker: SolarWinds Chief Technologist for Public Sector

Cloud and hybrid IT will be one of the top five most important technologies for U.K. public sector IT professionals in the next three to five years. This is the view held by 88% of the industry surveyed in the SolarWinds IT Trends Report 2018.

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Zonafide: Why the public sector is ready for blockchain technology

Paul Worrall, Founder, Zonafide

Blockchain. Bitcoin. Cryptocurrency. These are just some of the buzz words that have been seen widespread usage on the front pages of mainstream media in recent months. Despite the increasing noise around these terms, the practical applications and uses of them has been hotly debated. Within this context, few

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