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FINAL GPSJ Summer edition 2024 ONLINE VERSION.2pdf

February 2024
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Government learning lessons about AI from GOV.UK Chat experiment

By Sascha Giese, Tech Evangelist, SolarWinds

The Government Digital Service (GDS) – part of the Cabinet Office responsible for digital transformation in the UK – is exploring how generative artificial intelligence (AI) could improve the user experience of the government’s website.

Public sector IT experts are using generative large language models (LLMs) – the

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ICO orders Serco Leisure to stop using facial recognition technology to monitor attendance of leisure centre employees

The Information Commissioner’s Office (ICO) has ordered public service provider Serco Leisure, Serco Jersey and seven associated community leisure trusts to stop using facial recognition technology (FRT) and fingerprint scanning to monitor employee attendance.  

The ICO’s investigation found that Serco Leisure and the trusts have been unlawfully processing the biometric data of more than

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WAN Trends 2024: The Need for AI and WAN Acceleration Remains in the Public Sector

By David Trossell, CEO and CTO of Bridgeworks

In 2023, generative AI became steadfastly part of the lexicon. The applications for the technology are potentially vast, but this was also overshadowed by concerns about the impact that artificial intelligence may have on society. Elon Musk, an investor in AI, was among the people calling

Continue reading WAN Trends 2024: The Need for AI and WAN Acceleration Remains in the Public Sector