Ingenuity and collaboration result in enthusiastic adoption of Imprivata technology at Health Organisations across the UK
Imprivata®, the digital identity company for mission- and life-critical industries, has honoured the achievements of customers from across the UK at its annual HealthCon virtual user group conference, held on 3 November.
For each of the five Awards, which includes a new award for Outstanding Collaboration, there was an overall Winner as well as Special Commendations in the category, which reflects the strength and depth of nominations.
The Proven ROI Award for the customer who has fully leveraged their Imprivata solutions, either by deploying effectively across their organisation, saving time, or realising the value of Imprivata solutions in their workflows, was won by Swansea Bay University Health Board for its commitment to, and deployment of, Imprivata OneSign® and Imprivata Confirm ID™ at Neath Port Talbot and Morriston Hospitals. The adoption of electronic records and rapid access to critical apps like ‘renal’ and ‘Signal’ had significant impact on clinician and patient experience, with demonstrable return on investment.
Matthew John, Director of Digital Cyfarwyddwr Digidol, Senior Information Risk Owner (SIRO) Uwch Berchennog Risg Gwybodaeth at Swansea Bay University Health Board Bwrdd Iechyd Prifysgol Bae Abertawe stated: “It is fantastic that our Digital Services Team have won this award. The Imprivata solution is making a huge difference to the efficiency of our clinicians across the Health Board and therefore having a direct positive impact on patient care.”
Special commendations went to:
Southport and Ormskirk Hospital NHS Trust for its roll-out of Imprivata OneSign across all staff, including clinical and administrative areas. This deployment included early engagement with all staff types, design and inclusivity of everyone, along with a strategy for proactive enrolments organised by the project team, putting patient safety at the front of their delivery. As a result, adoption rates within a short space of time have been impressive, with staff reporting they are delighted with the tap and go functionality and time saved by using the system.
Ashford and St Peter’s Hospitals NHS Foundation Trust and Royal Surrey NHS Foundation Trust for the Cerner and Imprivata OneSign project go-live in May 2022. Across both deployments there were 100,000 authentications using Imprivata in just the first five days, justifying the investment and demonstrating strong user adoption.
The Innovator Award for the Imprivata champion whose success story resonates innovation and achievement within their organisation, went to Manchester University NHS Foundation Trust. The Trust are embarking on their biggest transformation project yet, with the Epic EPR go-live which took place in September 2022. Manchester University NHS FT has been a long-standing user of Imprivata OneSign with 28,000 staff enrolled in the solution. Based on integrations between Epic and Imprivata, the Trust was able to run in kiosk-mode with tap and go authentication, and utilising Imprivata Identity Governance™ managed identities across ten hospital sites providing role-based access to Epic. Using Imprivata GroundControl, the Trust was able to reduce the number of iOS devices required to deliver Epic Rover across the ten sites – with clinicians now able to securely and quickly share iOS devices. In addition, the Trust has invested in Imprivata infection control keyboards and card readers, and are also trialling Imprivata Privileged Access Management.
Dan Prescott, Group Chief Informatics Officer, at Manchester University NHS FT commented: “We are delighted to win the Imprivata Innovator Award which is a true testament to the hard work, commitment and ‘out of the box thinking’ demonstrated through fantastic collaboration between clinical, nursing and technical teams. I set our technical teams on a journey with a goal to innovate the way our clinical colleagues interacted with technology, supporting a new EPR with an ambition to be as seamless as possible whilst ensuring clinicians were at the heart of our technology decisions. This award shows collaboratively we can implement technology to ensure our services are the very best they can be for our patients and for our workforce.”
Special commendations went to:
South Eastern Health and Social Care Trust for its use of Imprivata Identity Governance to rapidly provision 500 new identities in just 25 minutes, to furnish a pop-up vaccination centre to administer booster jabs in the face of the Omicron variant.
Hull University Teaching Hospitals NHS Trust, a long-time partner of Imprivata. After the initial success of Imprivata OneSign, the Trust has invested in Imprivata Identity Governance to provision a further 10,000 identities, and Imprivata FairWarning to proactively monitor applications to ensure patient records are being accessed appropriately.
The Early Adopter Award for the Imprivata customer that has contributed immensely to product roadmap initiatives, was presented to South Tees Hospitals NHS Foundation Trust. As well as a successful roll-out of Imprivata OneSign with widespread clinical engagement, the Trust has been a trusted partner and pilot site for the Imprivata Virtual Smartcard. The feedback from clinicians on the frontline who have been able to swap their physical cards for the Imprivata Virtual Smartcard has been overwhelmingly positive.
Angela Hopton, ICT System Support Services Manager, Registration Authority at South Tees Hospitals NHS FT commented; “We are delighted to have won the Early Adopter award as when we heard about the Imprivata Virtual Smartcard, it solved a number of issues for us. As well as providing a better experience for users, Imprivata Virtual Smartcard takes up significantly less resource for ICT, as well as removing issues such as sourcing physical cards, printers, consumables and card readers.”
Special commendations went to:
University Hospitals of Morecambe Bay NHS Foundation Trust, for its early Proof of Concept project for Imprivata GroundControl enabling the Trust to deploy shared iPhones on wards, providing fast and flexible access to technology for frontline staff.
North Cumbria Integrated Care NHS Foundation Trust for its vision of a single Imprivata platform to manage identity across the Trust, reducing digital friction for clinicians without compromising patient data security.
The Clinical Excellence Award for the customer whose clinical team stands out as an exceptional proponent of Imprivata solutions, was presented to Ashford and St Peter’s Hospitals NHS Foundation Trust for the Cerner and Imprivata OneSign project go-live in May 2022.
Laura Ellis-Philip, Director of Digital at Ashford and St Peter’s Hospitals NHS FT said; “The team at Ashford & St Peter’s went live with Cerner EPR and Imprivata OneSign earlier in 2022. Despite some initial push back and teething issues, we witnessed over 72,000 tap on events within Imprivata SSO within the initial seven days, and we had a clinical audience that were thrilled with the effectiveness of the Imprivata and Cerner solution.”
Special commendations went to:
County Durham and Darlington NHS Foundation Trust for its ambitious and innovative mobility project, mostly deployed remotely during the pandemic, that delivered a global first with Cerner CareAware across 1,100 shared Zebra devices using Imprivata Mobile Device Access™.
Barking, Havering and Redbridge University Hospitals NHS Trust, an ongoing success story, where Imprivata OneSign SSO and ‘tap n go’ have been deployed as part of the Emergency Department systems at Queens and Kings campus. Great clinical ROI has been achieved with swift logins to patient data.
New for 2022, the Outstanding Collaboration Award for the customer who has demonstrated exceptional commitment to collaborating with Imprivata on the development and roll-out of solutions across the Imprivata portfolio, goes to Bolton NHS Foundation Trust. A close partner of Imprivata for many years, the Trust is a regular beta test site providing honest feedback and constructive suggestions. Bolton NHS FT was the first Imprivata Identity Governance pilot site, and the first NHS Trust to invest in virtual smartcards for all of its 8,000 clinical users.
Brett Walmsley for Bolton NHS Foundation Trust, Director of Digital, commented: “We have had a close working relationship with Imprivata that stretches back across numerous projects. We are delighted to win this award that recognises our close collaboration, and look forward to our continued relationship.”
Special commendations went to:
University Hospitals of Leicester NHS Trust has been working in collaboration with Imprivata for nearly a decade using the Imprivata OneSign platform to deliver a fast and efficient technology service to colleagues. The Trust was an early adopter of Imprivata GroundControl in support of its mobile electronic patient record programme, and has most recently invested in Imprivata Identity Governance and Imprivata Privileged Access Management to help transform the onboarding and offboarding experience for clinical staff.
Royal Free London NHS Foundation Trust is another long-time collaborator with Imprivata and were pioneers of Imprivata Spine Combined Workflow, and will shortly be deploying Imprivata Identity Governance.
Ross Allen, Vice President, International Sales at Imprivata commented: “Despite two years plus of emergency measures due to the global pandemic, the NHS is still able to innovate. The stories we see are an inspiration, and we are delighted to celebrate the achievements of all of our customers who have been nominated and received our top honours. The underlying theme is collaboration, by working together we achieve so much more than in isolation, and at Imprivata we are proud to count so many of our customers as partners.”
For more information on Imprivata’s award winners, the company and its solutions, visit www.imprivata.co.uk
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