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FINAL GPSJ Summer edition 2024 ONLINE VERSION.2pdf

November 2024
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Believ acquires SMS Public EV Charging in a new strategic partnership to accelerate the adoption of electric vehicles

Combining energy infrastructure and EV charging experience for a better, faster infrastructure rollout

Charge point operator (CPO) Believ has entered a strategic partnership with energy infrastructure business Smart Metering Systems (SMS plc) by acquiring SMS’ Public EV Charging Business to further accelerate the deployment of publicly accessible electric vehicle (EV) charging infrastructure, encourage the faster uptake of EVs and ultimately deliver cleaner air for all.

The partnership will continue to draw on SMS’ extensive low-carbon energy infrastructure experience in metering, power network design, delivery and energy services, while also benefitting from Believ’s wide-ranging and proven EV charging capabilities. These include charge point network deployment, operation, maintenance, and communications networking (through delivery partner Virgin Media O2).

Believ’s market-leading financial backing, provided by Liberty Global, world leader in converged broadband, video and mobile communications services, and Zouk Capital, infrastructure fund manager, ensures further long-term confidence to EV charging site providers and makes this partnership possible.

With SMS’ strong national footprint and valued relationships with landowners in retail, hospitality and parking, the acquisition will widen the reach of Believ’s best-in-class EV charging experience for EV drivers and site providers.

Believ currently operates a rapidly growing network of almost 1,700 charge points, offering all charging speeds and using 100% renewable energy across 547 UK locations.

The partnership will see 10 employees join the Believ team to provide continuity of services to SMS’ existing and prospective customers, whilst SMS will continue to provide related metering, delivery and energy services. Believ will open new offices in Wales and Scotland as their footprint across the United Kingdom grows.

Guy Bartlett, Believ CEO, says both companies recognise the urgent need for a faster charge point rollout: “This partnership answers this requirement by combining the ideal skills and expertise to accelerate the scale and pace of the UK’s infrastructure deployment. And crucially, we are well placed to deliver EV charging infrastructure that is of the highest possible standards.

“Would-be EV drivers need to see more charge points, in the right places and working brilliantly, to make the switch. We’re now in an even better position to deliver on those requirements.”

Tim Mortlock, CEO at SMS, says Believ’s, complementary capabilities and established market presence will make this a strong partnership:

“Believ’s significant backing make it a reliable, long-term partner and ideally placed to provide long-term stability to all stakeholders. Its wealth of specialist EV charging experience evidenced by its UK-wide network of reliable charge points ideally complements our own. By joining forces with Believ, we can offer wider and better services to customers across all segments of the market”.

New research shows apprenticeships are one of the construction industry’s biggest social value generators

Report from SCAPE and Social Value Portal reveals social value created by skills and employment has more than doubled since 2022

Room for improvement across the country through a stronger national campaign and focus on upskilling to support Labour’s growth agenda

New research has revealed that apprenticeships have become one of the biggest drivers of social value generation in the UK construction industry, with job creation measures making up 16.4% of the total amount of social value generated in 2023, more than doubling since 2022 (8%).

Published recently by public sector procurement authority SCAPE in partnership with Social Value Portal, the Social Value in Construction Benchmarking Report 2024 highlights how social value delivery is evolving and becoming more embedded across the construction industry.

Across the UK, 329 contracts with a combined total value of £3.2bn (accounting for 10% of all public sector construction spend) were analysed to establish the national and regional trends in social value delivery. Of the contracts analysed, 282 projects enabled skills and employment improvements, delivering more than 15,600 weeks of apprenticeship placements on site across the country.

However, the data, which compares the number of apprenticeship weeks delivered per £1m of contract spend, shows that there is significant variation across regions. Leading the way with an average of 10 weeks delivered per £1m is the West Midlands, where SCAPE has several live projects on site. This is closely followed by almost 9 weeks in Wales, where clients procure in accordance with the Well-being of Future Generations (Wales) Act 2015 and where the national apprenticeship employment scheme Y-Prentis is in operation. Meanwhile London, despite representing the highest contract value of those analysed, lagged behind at just 4.5 weeks per £1m.

Apprenticeships help to address the problems caused by an ageing workforce and the skills gap. They are critical to safeguarding the future of the construction sector, but the regional disparity reported in SCAPE’s analysis indicates that more can be done at national level to harness this potential.

With apprenticeship outcomes being hugely influenced by national procurement policy, the report suggests that Central Government has an opportunity to support Local Authorities in delivering more consistent improvement across the UK. This would support Labour’s aims to kickstart economic growth and drive forward productivity; a core part of the Government’s plans.

The report points again to Wales, where many framework operators and clients make apprenticeships a contractual requirement, and to SCAPE’s experience of collaborative social value planning around the Commonwealth Games in the West Midlands as examples of best practice.

The report’s findings indicate that if all regions achieved the same level of delivery as these two, an additional 13,810 apprenticeship weeks could have been created – an 88% increase. This would result in roughly 288 extra apprenticeships nationally and make significant strides towards supporting the next generation of skilled workers.

Since 2020, SCAPE has produced an annual Social Value in Construction Benchmarking Report for the UK construction sector, drawing on the combined expertise and industry reach of Social Value Portal, SCAPE and its delivery partners to provide a definitive review of social value in public sector built environment projects.  

The findings show that overall social value return on investment is on an upwards trajectory since SCAPE’s first report in 2020, increasing from 17% to 27%. The 2024 report indicates that social value delivery in most regions is increasing year-on-year, on average by 10-15%. The biggest jumps were in the North West and the South East, which is reflective of the high number of projects in these areas’ major cities.

To accelerate the pace of change, this year’s report suggests solutions such as a greater focus on smarter procurement, including via the use of quality frameworks – such as those like SCAPE’s that are verified as Gold Standard, or those that are part of the National Association of Construction Frameworks (NACF). It also advocates for more transparency of pipeline, which supports long-term planning, enhances project outcomes and aligns with the Procurement Act 2023 due to be implemented in February 2025.

Mark Robinson, group chief executive at SCAPE, said: “The Social Value in Construction Benchmarking Report highlights the positive impact the construction industry is having on communities up and down the country. The increased value delivered by apprenticeships we have seen over the past year demonstrates the clear potential these programmes have for supporting the next generation – as well as the industry’s ability to drive positive economic growth.

By facilitating shared learning and best practices, SCAPE is proud to be leading the way in unlocking social value through public sector procurement. Our Gold Standard frameworks deliver strong skills and employment outcomes for the benefit of both local communities and economies. However, there is still more to be done – with Labour’s mission to drive economic growth and jobs creation, it is evident that there is a real opportunity for Government and industry to work together to ensure best practice is reflected consistently across the country. The findings of this report show a clear route for how this can be achieved and the benefits waiting to be realised.”

Nathan Goode, Chief Strategy Officer at Social Value Portal, added: “The construction sector has a pivotal part to play in building stronger, more resilient communities, and in progressing the wider social value movement. We’re encouraged by insights in this report, particularly around the year-on-year growth of the sector’s social value return on investment. While there is always room for improvement, the construction industry is clearly embracing its role in creating positive social and environmental outcomes. At Social Value Portal, we’re proud to be working alongside SCAPE and our many other construction partners to make sure every project delivers lasting value for society where it is needed.”

Shortlist announced for Institute of Economic Development Annual Awards 2024

The contenders for the IED Annual Awards 2024, which recognise achievers in the public and private sector through a series of individual, team and organisational categories, have been announced by the Institute of Economic Development.

In another highly competitive awards round, the final three nominees for seven IED Annual Awards have been decided. The winners will be revealed at the IED Awards Dinner, which will take place in the Great Hall at BMA House in London on 6th November, following the IED Annual Conference which this year is themed Economic Transition – How do we deliver long-lasting change in our towns, cities and regions?’.

The nominees are:

Leader of the Year – sponsored by WECD

Economic development professionals who have demonstrated outstanding leadership and management in their role, and who motivate and inspire their team to achieve success through effective leadership.

  • Becky Davies, Economic Development Manager, Torbay Council.
  • Bev Hurley CBE, CEO, YTKO.
  • Claire Pearce, former Director of Planning and Economic Development, This is Gravity Ltd.

Team of the Year – sponsored by Copper Consultancy

Exceptional economic development teams who have gone above and beyond in ensuring the smooth running and effective delivery of economic development functions in their organisations.

  • Economic Development Team, Basildon Council.
  • Economic Growth and Housing Service, Sefton Council.
  • Economy Team, Torbay Council.

Rising Star of the Year – sponsored by AtkinsRéalis

Younger economic development team members aged 30 or under (as of 1st June 2024) who have demonstrated excellence, commitment and gone above and beyond in their early career.

  • Connor Conneely, Senior Economic Development Officer, Torbay Council.
  • James Corden, Economic Development Planning Manager, National Highways.
  • Matt Budd, Associate Director, AMION Consulting.

Social Value Champion of the Year – sponsored by Social Value Engine

Individuals and teams who have championed and made a significant contribution to social value creation, developing best practice in their field and making positive impacts in their communities.

  • Charles Rapson, Strategic Lead for Social Economy Growth, West Midlands Combined Authority.
  • Make Your Place, Southampton Business School and the Future Towns Innovation Hub, University of Southampton.
  • The Sunspot, Jaywick Workspace, Tendring District Council.

Most Innovative Project of the Year – sponsored by Growth Maturity Index

Innovative economic development projects which have pushed the boundaries beyond traditional approaches and delivered additional beneficial outcomes as a result of the innovation.

  • Business Tapas, Cheshire West and Chester Council.
  • Enterprise Facilitation Project, Blaenau Gwent Country Borough Council.
  • Greater Manchester Foundational Economy Innovation Fund, Greater Manchester Combined Authority Economy Team.

Collaborative Initiative of the Year – category available to sponsor

Outstanding cross-sector economic development collaboration between two or more partners drawn from local authorities, private sector, third sector, business and academia.

  • Cradle to Career, Liverpool City Region Combined Authority and Right to Succeed Charity.
  • Place-Based Impact Investing (PBII) initiative, The Good Economy.
  • STEP Fusion Programme, West Lindsey District Council.

Outstanding Impact – sponsored by Key Cities

For projects delivered and concluded in the last five years, which demonstrate benchmarked evidence against other similar initiatives. Impacts could include environmental, social, business support (from start-up to growth and scale), rural development and regeneration.

  • From trains to cranes – HS2 and the West Midlands’ development boom, HS2 Limited and Arcadis Consulting (UK) Ltd.
  • Salford Central Masterplan, English Cities Fund in partnership with Salford City Council.   
  • The Business and Tourism Programme: Boosting the economic legacy of the Birmingham 2022 Commonwealth Games, West Midlands Growth Company.

A further award, Outstanding Contribution to Economic Development, will be announced on the evening to recognise an individual who has made a sustained outstanding contribution to the field of economic development.

“Following the success of last year’s IED awards to celebrate our 40th anniversary as a professional body, we are delighted to bring them back for a second year,” said IED Executive Director Nigel Wilcock. “Congratulations to those who have been shortlisted, and thanks to everyone who has taken the opportunity to enter and sponsor the IED Annual Awards 2024. The evening promises to be another insightful, inspirational and uplifting occasion. We would also like to express our gratitude to AtkinsRéalis, Growth Maturity Index, Pegasus Group, Lichfields and WECD for their sponsorship of the Annual Conference, with opportunities for conference and awards packages still available.”

Book your place for the IED Awards Dinner here.

Hundreds of jobs, apprenticeships, and crucial training opportunities created as national procurement experts Fusion21 help organisations smash social value targets

More than 350 jobs were created and a record number of people accessed apprenticeships after national procurement expert Fusion21 helped companies to deliver their social value targets.

New data published today by Fusion21 also reveals more than 2,000 people were able to access crucial training courses.

Sarah Maguire

Based in Knowsley in Merseyside and operating nationally, Fusion21 ensures its members, ranging from housing associations to education and health providers smash social value targets on every project – from work placements and apprenticeships to tackling unemployment and delivering voluntary work and community-focused initiatives.

Figures released by the procurement specialist show hundreds more jobs and apprenticeships were created and retained in the last year – alongside a raft of work placement opportunities and tailored careers advice for young people.

The data reveals that 356 jobs were created in 2023-2024 in sectors including construction, green skills, and housing – thanks to work delivered through Fusion21.

And the total number of people either gaining employment or in sustained jobs (staying in work) saw a 24% annual increase rising from 1,353 in 2022-2023 to 1,674 in 2023-2024. The jobs include roles such as a Retrofit Assessor, Tenant Liaison Officer, Gas Engineer, and Quantity Surveyor.

Sarah Maguire, Head of Social Value at Fusion21 said: “This data demonstrates the incredible outcomes that have been delivered across our frameworks, with our members and suppliers creating hundreds of jobs, apprenticeships and crucial training courses along with work experience opportunities.

“I’m delighted that these latest figures have exceeded our targets and reflect how committed our members and supply chain are to making a visible difference, achieving social impact, and delivering social value you can see through intelligent procurement.”

Additional data for the financial year 2023-2024, compared to 2022-2023 reveals:

  • 114 apprentices in trades ranging from plumbing, joinery, and painting and decorating were created compared to 90 the previous year, representing a 27% annual increase
  • 76 apprenticeships were sustained compared to 61 the previous year – a 25% rise
  • 583 people benefited from accredited training courses, up from 245 the previous year – a 138% increase
  • 1,418 people accessed non-accredited training compared to 837 in 2022-2023, a 70% rise
  • 296 people undertook work experience placements including site visits – up 8% from 275 in 2022-2023
  • Careers advice presentations rocketed from 1,416 to 3,668 – a 159% annual increase

Other ways social value was achieved include suppliers on Fusion21’s frameworks volunteering days for community projects, which rose 40% from 582 to 815.

And the value of supplier donations, including materials and monetary donations, also rose significantly from £381,000 in 2022-2023 to £803,741 in 2023-2024 – a 111% rise.

Their generosity included the distribution of fuel vouchers, the installation of defibrillators in local communities, and monetary donations to support the renovation of homeless shelters. Housing association residents have also benefited from DIY training courses and materials have been provided to help improve community green spaces and gardens. 

Through impactful procurement, Fusion21 has delivered more than £200 million in social impact and created more than 13,550 employment outcomes. As a mission-driven business, social value remains at the heart of Fusion21, as it continues to change lives while delivering social value you can see.

MAJOR EQUIPMENT LTD TO LAUNCH UPGRADED TDR AT SALTEX 2024

Major Equipment Ltd, a leading innovator in professional tractor-powered groundcare mowers, is excited to launch its upgraded TDR Rotary Mower at SALTEX 2024

Designed for the management of parklands, sports pitches and semi-rough golf course grass, this new model delivers enhanced durability, precision and efficiency in maintaining expansive green spaces. 

The upgraded TDR stands out with several key improvements over its predecessor including: 

  • Galvanised Body: The entire body of the Major TDR is now galvanized, offering superior resistance to rust and corrosion, ensuring longevity and reducing maintenance costs. 
  • 5mm Blades: The new model is equipped with 5mm blades, designed to deliver a cleaner, more precise cut. These robust blades enhance the mower’s ability to handle tougher grass and vegetation, resulting in a consistently professional finish, adding an aesthetic appeal to any public space. 
  • Hydraulic brakes: Safety is paramount, and the inclusion of hydraulic brakes as standard ensures that operators have better handling and can operate the mower with increased confidence particularly when travelling between sites. 
  • Heavy duty driveline: The gearbox drive line delivers consistent cutting rates, even in heavy and wet conditions, eliminating the belt slippages and inconsistent cutting associated with belt driven mowers. 
  • Simple height adjustment: Operators can easily adjust the cutting height from 10-140mm, allowing for a wide range of applications and delivering the perfect cut every time. 

The upgraded Major TDR is available in two working widths; 4.90m and 6.1m and is the ideal solution for local authorities responsible for maintaining parks, sports fields and other public spaces, as well as private contractors who require reliable, high-performance equipment for large-scale landscaping projects. The rear deck can be detached from the chassis and used independently. This feature allows for greater operational flexibility, making the TDR a multi-purpose tool for any grounds maintenance team. 

Major Equipment will be showcasing the TDR at stand J112 at SALTEX 2024, October 30th and 31st 2024. Visitors to the stand can also see the Major CS-Pro, a 3m tractor-mounted mower ideal for smaller compact tractors and the MJ2000 Flail Collector, a versatile machine designed for cutting and collecting grass and perfect for areas with infrequent mowing cycles. 

For more information about the upgraded Major TDR or to schedule a demonstration call Major Equipment Ltd on 01524 850501 or visit www.major-equipment.com

To register for SALTEX 2024, please visit: www.saltex.org.uk/

Hire Association (HAE EHA) appoints new commercial director to drive growth in 50th year

Hire Association Europe & Event Hire Association (HAE EHA) has announced the appointment of a new commercial director to support its continued growth in its 50th year of operation and continue to champion the hire sector. Neil Bravery will take up the position following a three-year stint as the Association’s chair.

Neil Bravery

Bravery was managing director at SHC Hire for 11 years, acquiring the business though a management buyout. In his time at SHC, Bravery more than doubled the number of depots to 10 following the acquisition of Hartley Hire in 2021, expanding the business beyond Yorkshire into the Lake District and Lancashire.

With 34 years’ experience in the hire sector, Bravery has also held senior roles with national and independent tool and plant hire companies.

HAE EHA is a Birmingham-based industry-leading trade association for the plant, tool, equipment and event hire sectors with membership representing businesses from new startups to some of Europe’s largest hire companies. It has over 700 member companies based in the UK, Europe and across other parts of the world.

Commenting on his appointment, Neil Bravery said: “I am honoured to take on the role of commercial director for HAE EHA and can’t wait to get stuck in. I have worked with the Association for many years and the work that it does to support the sector is truly invaluable. Our more-than-700 members are the heartbeat of the sector which holds up all of Britain’s major industries, from events and hospitality to infrastructure and construction.

“I am dedicated to ensuring the sector continues the incredible work we deliver as well as leading positive change to improve the sector and its support. Continued hire member engagement including our supply chain partners is paramount, I’m looking forward to speaking with prospective and existing members and showcasing the benefits of HAE and EHA.”

Paul Gaze, HAE EHA’s CEO, said: “Following a thorough recruitment process, I’m delighted to announce that Neil Bravery will be joining the HAE EHA as our new commercial director. Neil’s all-round experience of hire and rental, his commitment to providing solutions, his passion for the industry, and his contribution to the Association are well known. He will make a significant impact as part of the leadership team in our 50th year of operation.”

Under Pressure Public Sector Managers Turn to Private Sector Boardroom Expertise

Unremitting financial pressures, ongoing staff reductions and the unforgiving need to deliver new political initiatives against tight budgets are leading local, regional and national government managers across the UK to turn to outsourced private sector business transformation experts for the delivery of organisational change and new services.

David Pinchard

A leading supplier of this kind of high-level support is the Bristol-based consultancy, Transformation-Leaders.com, whose Managing Director, David Pinchard, says: “We fully understand the financial and manpower restraints facing the UK’s public sector and have responded with a unique and cost-effective business model that can help these under-pressure managers deliver new services and political initiatives whilst complying with all necessary financial standing orders, HR regulations and ‘best value’ criteria.

“Starting with a well-constructed project specification is the key to success,” says David. “The tighter the tender, the greater the return on investment and the more successful the outcome”.

“This is why we like to be in at the start of a project and work alongside clients to develop a well-thought out specification, clear objectives and a realistic timetable for the successful delivery of the project, especially those that are valued under the EU’s ‘small lots’ threshold @ c. £65,630 or c.£118,130 for central government contracts.

“Once the specification is in place, our clients then have the option of going out to tender –  which can often be a lengthy and unpredictable process – or they can contract one of our pre-qualified business transformation experts to deliver the project, starting work within a few days and with strict cost-controls in place.

“Government agencies which we have helped in this way include the General Social Care Council, the Legal Services Board, the Farming and Wildlife Advisory Group, the Law Society and the Stationery Office and Ordnance Survey, along with local authority and regional government agencies across many sectors.

“Our clients are always surprised to learn that this kind of highly-qualified managerial support can be acquired within such a short turnaround period and that transformation-leaders.com will continue to provide 24/7 back-up support should unforeseen circumstances or problems arise.

“Full details of how we work can be found on our website – www.transformation-leaders.com which demonstrates our ability to deliver complex public and private sector projects on time, on budget and to specification, no matter what it takes, and with offices in London, Bristol and Halifax, help and advice is never far away”.

Contact David Pinchard: T: 020 7830 9663

E: david.pinchard@transformation-leaders.com

www.transformation-leaders.com

HLM ARCHITECTS CELEBRATES 60 YEARS OF THOUGHTFUL DESIGN

THIS year marks a significant milestone for HLM Architects as we celebrate 60 years of practice. Since our founding in 1964, HLM has built a strong reputation for design excellence and expertise, focusing on solving client’s challenges while considering the broader impact design can have on people, communities, and society.

Where it began

HLM Architects’ journey began with the competition-winning design for the Paisley Civic Centre, a project that laid the foundation for the practice. 60 years later, just a few miles along the White Cart River, the firm’s latest achievement – the energy carbon-neutral National Manufacturing Institute of Scotland (NMIS) headquarters. Together these represent six decades worth of ‘Thoughtful Design’.

HLM has a proud history of creating architecture that has positively impacted people’s lives for more than half a century. Our design philosophy places people at the heart of every project. Our ‘Thoughtful Design’ approach has led to the creation of educational spaces that inspire, healthcare environments that nurture, homes embedded in thriving communities, and infrastructure that is sustainable in every way. It is this sense of social purpose that drives us on and is at the heart of everything we do. The practice’s dedication to thoughtful design has earned it numerous accolades, recognising both our innovative solutions and our contributions to society and the environment.

Values that have stood the test of time

A key to our success over the past 60 years has been our unwavering commitment to core values, even as the practice has evolved. We make a commitment to bring our expertise and creativity to each project we undertake, working in partnership with our clients in a collaborative and transparent way, never losing sight of our ambition to make better places for people.

At the heart of our practice are our four guiding values: creativity, commitment, transparency and expertise. These pillars shape our approach and will continue to drive us to build places that inspire and support people in the future.

The HLM team

We would not be able to achieve what we do without the passion, commitment, and enthusiasm of our team. More than 180 talented individuals fill our studios, connected at both regional and national level, bringing diversity of thought to every aspect of our business. We work as one team across five studios, collaborating and sharing new ideas and best practice through open and honest communication, creating strong relationships and great friendships along the way. Our nurturing culture encourages thoughtfulness and creativity, and we surround everyone with the right mix of resources and a working environment to energise and inspire; supporting everyone to grow and flourish. Most of all, we enjoy what we do and the great places that we create for people.

In December 2022 we became a part of an Employee Ownership Trust. Employee ownership means all of us working together, with a common purpose and passion, to improve outcomes for each other, our clients and our communities. 

Reflecting on six decades of practice, chair,head of design, Philip Watson said: “HLM’s journey over the past six decades has been fascinating and remarkable in many ways. We take immense pride in our rich heritage, and how the practice has evolved into one of the premier architectural practices in the UK and Ireland.

“Looking forward, we intend to build on our legacy of innovation, inclusivity, and sustainability; and as we celebrate our successes, we remain dedicated to evolving our practice to meet the ever-changing needs of the communities we serve. The practice has never been stronger, and we look forward to 60 more years of creating spaces that inspire and transform people’s lives.”

For more information on HLM Architects, visit www.hlmarchitects.com.

Former NHS CIO Will Smart joins Alcidion

Health technology provider Alcidion has appointed digital health leader Will Smart as a non-executive director

A former national chief information officer for health and social care in England, Will Smart will join the Alcidion Group board in a global role from October. He will provide strategic insight as the company continues to support healthcare organisations in different parts of the world digitise frontline services.

Will Smart

During an extensive career in digital health, Smart has advised senior government ministers, has played leading roles in initiatives including the Global Digital Exemplar programme and has helped to drive technology adoption from within the health technology industry. 

Commenting on his new role with Alcidion, Will Smart said: “Alcidion continues to win really interesting projects, as healthcare systems work to advance digitisation. The company deserves mindshare from healthcare CIOs for its very impressive modern, interoperable, standards-based EPR platform, and for technologies now needed to address key issues such as how patients flow across systems. I look forward to sharing ideas and working closely with the Alcidion team, who have proven themselves to be thoughtful and committed in delivering the best possible products and outcomes for customers.”

Smart is a former global director of external relations for Dedalus Group. He has also held executive roles at several NHS trusts during his career, including group chief information officer for the Royal Free London NHS Foundation Trust. 

He will remain in post as digital non-executive director for Great Western Hospitals NHS Foundation Trust, from where he serves as a member of the Acute Hospitals Alliance EPR Joint Committee, which is responsible for overseeing the delivery of a shared EPR across three NHS trusts.

Smart remains a director of CareTech Partners Limited, which provides digital advisory and consultancy support. He is also a member of Health and Social Care Council at techUK, a trade association which represents and champions companies in the UK technology sector.

Kate Quirke, CEO for Alcidion, said: “Will’s extensive experience in digitising frontline services will help to inform our strategic direction as we continue to serve more and more healthcare providers throughout the world, with genuine solutions to meet their needs. We look forward to inspiring and open discussions that will help to further enhance our effectiveness in this mission.”

Winvic Joins the Advisory Board of the Westminster Policy Liaison Group on ESG as the Voice of Construction

Winvic Construction Ltd, a leading main contractor that specialises in the design and delivery of private and public sector construction and civil engineering projects, has been invited to join the Advisory Board of the Policy Liaison Group (PLG) on Environmental, Social, and Governance (ESG), as the sole main contractor representing the construction industry. This cross-party forum, based in Westminster, will benefit from Winvic’s industry expertise and leadership in advancing ESG initiatives.

Arun Thaneja, Winvic’s Technical Services and Sustainability Director – who last year supported the development of the UK Green Building Council (UKGBC) guidance on carbon offsetting and associated carbon pricing to support the shift towards Net Zero buildings – will lead Winvic’s attendance at regular roundtables. He will be supported by Heidi Salmons, Winvic’s Head of Marketing, Communications, and Social Responsibility, who will bring valuable insights on the Social aspects of ESG to the discussions.

Winvic will play a pivotal role, joining the roundtables with ministers, parliamentarians, regulators, standard-setters, NGOs and academics that the PLG organises, contributing to bridging the knowledge gap in ESG among parliamentarians and advancing the ESG and sustainability agenda in Parliament. Discussions will inform key government figures, maintaining the legacy of being one of the most prominent cross-party groups in Westminster.

A place on the Advisory Board means that Winvic will have the opportunity to shape future topics for discussion and make recommendations to parliament as well as shape topics for reports and influence the Decarbonisation Strategy to meet the current 2030 target in The Labour Party manifesto.

Bridging the wider corporate world and that of parliament, the PLG’s strategic objectives include identifying and proposing policy solutions for the challenges that companies and investors face when adopting and applying ESG principles and frameworks. The group also aims to align commercial strategies and public sector objectives, such as achieving net zero, reducing biodiversity loss, ensuring a Just Transition and amplifying diversity, equity and inclusion.

By supporting the development and implementation of effective, low-burden reporting requirements and showcasing how ESG frameworks and principles can enhance business resilience and lower investors’ exposure to risk, the PLG will help the UK become a global green finance centre and an ESG leader.

Arun Thaneja, Winvic’s Technical Services and Sustainability Director, said: “It’s an honour for Winvic to be invited to join the Advisory Board of the Policy Liaison Group on ESG. Having a seat at the table will allow us to share our expertise, influence cross parliamentary discussions and collaboratively find solutions to ESG challenges and I’m optimistic that Winvic will gain fresh and innovative insights from other industry experts on the Advisory Board.

“As the only construction contractor to join this significant cross-party forum, we are committed to representing the industry positively and honestly. We view this role as both a privilege and a responsibility. We will leverage our extensive knowledge and passion to help advance the ESG and sustainability agenda in Parliament, with the goal of strengthening the UK’s position as an ESG and sustainability leader globally.”  

Heidi Salmons, Head of Marketing, Communications & Social Responsibility added: “Winvic has consistently been at the forefront of ESG initiatives in the industry, and we are eager to contribute our expertise to the PLG. We are particularly passionate about highlighting the Social aspect of ESG, underscoring the importance of a Just Transition to ensure that no one is left behind as we work towards a more sustainable future. We look forward to supporting the PLG’s mission to help parliamentarians understand ESG, and how frameworks, metrics, practices, and approaches can drive both environmental and social impact, while also securing a more stable and efficient business climate through effective corporate governance.”

For more information on Winvic, the company’s latest project news and job vacancies please visit www.winvic.co.uk. Join Winvic on social media – visit X (formerly Twitter) @WinvicLtd – and LinkedIn

How innovative tech solutions can help social housing providers meet Labour’s new challenges

By Stephen Repton, CEO and founder of project-management SaaS and training firm, Flowlio, and social-housing PM expert

The recent King’s Speech set out some once-in-a-generation tasks for social housing providers.

Sir Kier Starmer wants to create 1.5 million homes in the next few years and local councils will have to play a major role in this, overseeing some enormous building works.

The Regulator of Social Housing’s new standards have also created a lot of work for social-housing landlords, including councils and housing associations, who need to collate and report the views of hundreds of thousands of tenants on the upkeep their homes. Landlords also need to find quicker, more efficient ways of maintaining properties.

All this creates the need for some huge, complicated projects and project management. Many council leaders may feel overwhelmed at the prospect, dreading the paperwork and staff and resource coordination involved. That is where new, innovative tech solutions come in. Systems that provide central digital hubs from which everyone can work collaboratively and efficiently.

Setting sensible goals

It’s important that any local authority or other organisation sets out a clear business case that is specific to their needs and capabilities, before stating any project. It sounds obvious, but all too often it doesn’t happen.

Over my career advising and working with housing associations and councils, I’ve seen major maintenance or building projects that get underway with little reference to how they fit in with an organisation’s wider strategic plans. Staff and leaders haven’t been clear on the precise benefits to them or their section of the organisation of the project. This can lead to a lack of staff buy-in, poor use of resources, slow project momentum and even project failure.

A tech solution with a centralised dashboard allows all leaders and teams to see exactly what the project aims are and the mini targets to be reached along the way. This almost forces planners to come up with a clear case that shows the benefits of a project, as it can be scrutinised by everyone involved, rather than just enforced top-down with limited explanation.

The dashboard can also detail everyone’s tasks and roles in the project, with an obvious golden thread running through them so staff can see exactly how they are contributing to the end goal.

Under the new government’s targets, of course, an overall aim might be as simple as “build 10,000 houses in the area”. But having a centralised hub allows you to make it clear how this is broken down into a series of smaller goals.

Software systems can also automatically report to teams how the project is already bringing benefits, before completion, to spur them on. An increase in tenant satisfaction scores, perhaps, or a 10% reduction in heating costs, due to the rollout of new maintenance procedures.

Working together

If everyone from roofers to company finance directors are working on a building or maintenance project through one software dashboard, rather than a series of emails, sub-meetings and separate department IT systems, better collaboration is almost inevitable.

Everyone can see each other’s tasks and current progress, in real time, all in one place. The chances of their work accidentally overlapping or becoming too siloed fade away. Feeding into one central piece of software brings a sense of togetherness and ownership for the project, too, boosting staff motivation and morale.

Teams feed the latest project data into the system, so it can flag up automatically when a task is falling behind schedule, needs more resources or is running into difficulty. This allows senior leaders to intervene as soon as they need to, providing guidance and support, rather than waiting for teams to ask for help – by which time it may be too late to avoid more serious problems. A lack of project visibility amongst senior leaders, with all information coming from one project manager, can and has led to spiralling costs and problems and possible project failure, in my experience.

A spreadsheet or one project manager co-ordinating everything via DMs might work for small projects, but not for the sort of huge data-gathering and building tasks councils and other social landlords have ahead of them. Working through a centralised dashboard is much more likely to make such daunting tasks successful.

Automatic admin not bureaucracy

If a project manager has to contact dozens of team members to harvest the latest data and budget details for reports to executives, it can eat up a huge chunk of their time, as can the data analysis required. But if staff are all constantly feeing information into a digital hub, there’s no need to chase it and it can do the data analysis automatically. Indeed, software solutions can even compile information into report templates and help generate end-of-project documents for CEOs, the housing regulator or whoever needs them.  A good system will also prompt users to update it, such as with details of the latest resource usage orfilling out RAID logs.

A very useful by-product of working with a good PM software provider is that their systems can upskill your staff. Training in how the software works shouldn’t just cover which button to press when. It should also cover the PM fundamentals and best practice that underpin how the system operates. This can provide employees with the knowledge and confident to run a successful project, saving you the cost of hiring in new staff or expensive PM consultants.

A major headache for organisation is when a project manager or other key team member leaves before a project is finished. It can take hours to locate vital information, from contact details to work schedules, that are spread out across work emails, Excel and Word documents or even on pieces of paper. Data may be lost forever. Centralising all information in one place takes this business risk away.

Slotting projects into place

Any project, no matter how well designed or executed, can fail if people don’t know how to apply its results to their everyday job. This could be particularly true if the project is designed to facilitate some of the new ways of operating required by the Regulator of Social Housing.

Just as a central dashboard allows you to display clearly people’s tasks during a project, it can also set out actions they need to complete and approve before go-live. This automated process avoids confusion and a loss of time and money if a project is launched too soon.

Stephen Repton is CEO and founder of OneConsulting and Flowlio. He is also former Assistant Director Business Transformation, First Choice Homes Oldham and Group IT Infrastructure Program Manager at Your Housing Group.

Flowlio offers a unique end-to-end project-management SaaS, along with full training in how to operate it. For this and other Flowlio training solutions, please visit www.flowlio.co.uk

Digital transformation relies on data – but does the civil service really understand it?

By Neil Mclvor, Head of Data for Public Services at technology consultancy, esynergy

Neil Mclvor

Under its newly appointed Chief Strategy Officer, Gina Gill, the CDDO has now kicked off a project intended to solve urgent governmental issues around “data quality”. Whilst undoubtedly important, this overlooks a vital first step; that is, educating the civil service on what exactly “data” itself is. Indeed, across the Government, the term is often conflated with its analysis and/or the insights it can provide.  

All operations and outcomes – both in the public and private sectors – rely on data. As such, building and implementing a more effective data strategy will be fundamental to the success of central government initiatives going forward. Therefore, it is essential that any new strategy focuses not just on improving the collection and measurement of data, but also on elevating education around it more widely. Indeed, many civil servants, despite perhaps lacking in-depth education on the topic – have strong aspirations for the potential, radically positive impact that an improved data strategy would have upon almost all aspects of civilian life. The Government should look to leverage this ambition.

Educational foundations

Although focusing the One Big Thing on data upskilling last year was a crucial step to improving the civil service’s education around data, this did not go far enough. The training focused on how data can be transformed into insights, rather than the underlying mechanics of how it flows through systems, where it comes from and how to acquire it – what I term the ‘get-put-use’ model. There is a widespread assumption that relevant data is simply available, on tap, that it readily moves through systems and that valuable insights can be easily drawn from it. Stripping the training back to instead consider and interrogate what data itself is and how it is inextricably linked to business processes, before incorporating learning modules that address all of its different elements (measurement, analysis, insights, et. cetera) would go a long way in empowering civil servants to derive more value from data. 

Building these educational foundations is also the first step to democratising data within the civil service. If individuals better understand the nature of the information they are requesting, and where it comes from, they can more effectively use it for decision-making (rather than relying solely on designated data teams to do so). Necessary security guardrails should and must remain in place, but opening up data access in this way could exponentially increase efficiencies across departments.

Developing the architecture

The current data infrastructure also has limitations that need to be recognized, along with systemic challenges that must be tackled. In part, this is due to the fact that, historically, the government’s approach to data has naturally been more reactive than proactive. In other words, significant developments have been driven by need or emergency. 

For example, COVID-19 drove some seismic breakthroughs for the Government when it came to unlocking the power of data. In the Department for Education, the data teams built a system that measured, in real-time, how many children and teachers were in school every day, as well as their reasons for being off sick. This information, and the insights it provided, then informed resultant governmental decisions, tapping into the true value that data can provide when it comes to benefitting society. Furthermore, the resulting infrastructure was later used in the publication of the official statistics around teachers’ industrial action in February 2023, which went on to win the 2023 Campion Award for Excellence in Official Statistics

While necessity will always be the mother of invention and this period showed what was possible, it is essential that a balance is struck here. The Government still needs to look to innovate and develop data infrastructure and pipelines outside of such acute situations, to be better prepared for and more resilient against future shocks. What’s more, when effective systems are created, like those developed by the Department for Education, they must be systematised and automated across departments to prevent a ‘cottage industry’ effect. This will help to address the fact that, although there are pockets of truly groundbreaking work going on, on a macro level, capabilities around data remain relatively siloed within and across departments. 

Redefining the future 

The government undeniably faces a complex challenge in developing and executing a new data strategy; namely, a smaller civil service, budget cuts, and the substantial investment required for enhancing end-to-end infrastructure. However, digital transformation cannot happen without data transformations, particularly as departments look towards applying technologies like AI. As such, a new data strategy is the first step to driving radical change across all aspects of public service and ensuring that projects provide maximum value right from their inception. This begins with education.

Neil Mclvor is the Head of Data for Public Services at technology consultancy, esynergy. Previously, he was Chief Data Officer at the Department for Education and has 23-year career spanning five government departments.

Building a framework for staffing success with Barnet Council

By Matthew Richards, Head of Resourcing and Recruitment, Barnet Council

Introduction: How Matrix Workforce Management Solutions used its unique service-line portfolio to offer an end-to-end workforce solution for the Greater London local authority helping to streamline temporary and permanent recruitment processes, saving them time and money, while increasing candidate quality.

Matthew Richards

The Problem: Like most local authorities across the UK, Barnet Council is facing an increasingly competitive public sector staff marketplace with a shrinking talent pool and tightening budgets. As a result, it’s Hiring Managers required support to better understand their evolving recruitment needs to ensure they were taking the best possible approach to finding and onboarding the right talent at minimum cost. In trying to address these needs with an already overwhelming expectation on their in-house Hiring Managers, it became clear that going it alone for each temporary and permanent vacancy wasn’t a viable option. Instead, Barnet Council needed a more coordinated and consistent process that would increase staffing agency and candidate reach as well as the overall quality of their talent pool.

The Solution: Rather than Hiring Managers dealing with multiple recruitment agencies for each hire, Barnet Council ideally wanted a one-stop-shop for both interim and permanent recruitment. Matrix was brought on board, uniquely able to deliver a self-service platform that consolidates the offerings of multiple agencies, and is quickly and easily accessible through a single online portal; Matrix Prism. Tailored to the local authority’s specific hiring needs, Matrix Prism provides all reporting requirements in one place. Specific solutions include:

  • Matrix Talent Pool, where Barnet can store contact details for its known temporary public sector workers to quickly fill one-off placements when required, saving time and avoiding hefty agency charges for each placement.
  • Matrix Milestone, a procurement and supply chain platform where subject matter experts for specialist projects like town planning and transport infrastructure can be sourced in line with IR35 legislation, improving outcomes, giving greater control and reducing spending.
  • Matrix Security Watchdog Pre-employment and background screening, which vets and validates all candidates chosen through the Matrix platform in line with the stringent demands of the public sector. Barnet has also launched electronic ID pre-employment checks for permanent hires, further tightening recruitment security.

The Outcome: Barnet Council’s partnership with Matrix has opened the door to a highly accessible, larger and more varied talent pool, made up of validated and better-quality candidates. Costs are also being reduced through the negotiating and buying power Matrix can leverage across its network of recruitment agencies. Meanwhile, Barnet Council benefits from a single line of authority for all recruitment needs, which means only one regular meeting is needed to address any issues and policy shifts. This streamlining results in increased efficiencies, boosts transparency, saves time and accelerates the response to the local authority’s rapidly changing needs, while also enabling better, more efficient and effective future planning.

The Results:

  • £200k savings in agency charges achieved through Matrix Talent Pool
  • Through Matrix Talent Pool, the London Borough of Barnet has seen an increase in accessibility to a diverse and skilled workforce that covers 16 job categories and across 64 job titles, via the Matrix platform
  • £800k of supply chain savings through using Matrix Workforce as a managed service provider
  • 99% Fulfilment Rate for Orders in FY23/24

Conclusion: In partnership with Matrix, Barnet Council now enjoys a streamlined, end-to-end process that addresses its recruitment needs, transforming and future-proofing its staffing process. As a result, hiring is faster, and more consistent, efficient, effective and transparent, saving time for hiring managers and costs for the local authority.

What the customer says:

The strong agency partnerships that Matrix has forged increase its buying and negotiating power and drives deeper engagement. This brings down commission costs for Barnet, gives us access to a much wider pool of talent, and makes it easier for us to find the right candidates for our more difficult-to-fill roles. We now have a variety of recruitment solutions in one basket, with all reporting in one place, enabling better, more efficient and effective future staffing planning.”

Azul Enables Newcastle City Council to Mitigate Security Risks of Unsupported Java

Council eliminated Java vulnerabilities, accounting for more than 80% of its IT security vulnerabilities overall, with no disruption or impact on performance

Azul, the only company 100% focused on Java, recently announced that Newcastle City Council (NCC) has successfully implemented Azul Platform Core to address critical security vulnerabilities in its Java-based applications. This strategic move has significantly enhanced the council’s cybersecurity posture, remediating more than 80% of its IT vulnerabilities overall, with no disruption to its essential municipal services or impact on performance.

NCC provides municipal services to over 300,000 residents of Newcastle, the largest city in northeast England. Critical applications such as financial management, housing and benefits run on Java version 8.

Changes to Oracle Java Licence and Pricing Left Council Exposed to Security Risk

In 2019, Oracle changed how it licensed and priced licensing and support for Java 8 and, as a result, NCC lost access to free quarterly security patches. Committed to the highest standards of security, NCC conducts annual security audits. When these audits began flagging the Java runtime (JDK) as a major concern – accounting for more than 80% of the organisation’s IT security vulnerabilities – the council knew it needed commercial support to access security patches for its older versions of Java. It also needed to be able to address the vulnerabilities without disrupting its essential Java-based business applications and systems used daily by approximately 1,100 employees.

Full Support of Java Application Estate and Critical Patch Updates

NCC explored several options to address the need for more secure Java applications, including migrating away from Java completely. However, this move would have launched a year-long, prohibitively expensive process, creating unacceptable downtime for the government body. It also looked at moving to a free distribution of OpenJDK, but it needed full support for its Java estate to ensure security and stability.

After exploring these options, the council turned to Azul Platform Core, an OpenJDK-based alternative to Oracle Java. With Azul, NCC received a one-for-one equivalent to a commercial support subscription from Oracle, including Critical Patch Updates (CPUs) that allowed IT to immediately deploy security fixes in production.

Because Azul supports more Java versions and platforms than any other vendor (including Java 6 and 7), the council could continue to safely use its older versions of Java without needing to upgrade to newer releases. This transition also fortified the security of its Java environment across 5,000 desktops, and ensured that its systems remained robust, efficient and compliant with the U.K.’s Public Services Network (PSN) requirements.

“Through our strategic partnership with Azul, we significantly reduced our security risk level with our Java applications and Java-based infrastructure, which certainly helps me sleep better at night,” said Jenny Nelson, the council’s head of ICT & Digital. “In addition, the benefits of switching to Azul Platform Core as our JVM are clear. Our Java estate is now consistent, standardised, easier to maintain, and has brought a level of simplicity that’s a huge benefit to our organisation.”

The council rolled out Azul Platform Core to over 1,000 employees with no impact on performance and no complaints from service users. The rollout achieved the council’s business objective: a fully supported and secure Java application estate.

“We are proud to support Newcastle City Council in its mission to secure critical municipal services by helping to eliminate over 80% of NCC’s IT security risks,” said James Johnston, vice president of EMEA at Azul. “The council’s successful implementation of Azul Platform Core is a testament to our unwavering commitment to help customers maintain the integrity and performance of their critical Java applications, while advancing their overall security posture and without impacting service levels or performance.”

HID Signo™ Readers Deliver Secure Path to GovPass Compliance for UK Government Facilities

Industry-Leading Readers Provide Seamless Integration, Security and Compliance with UK Regulations

HID, a worldwide leader in trusted identity solutions, announces that its Signo™ Readers seamlessly integrate with the UK government’s GovPass standard, built on open standards for enhanced security and flexibility.

GovPass, the most secure government pass to date according to the UK government’s website, leverages open standards to ensure interoperability across different suppliers. Leveraging the UK government’s standard for card encryption and HID’s pioneering expertise in Open Supervised Device Protocols, Signo Readers underwent rigorous evaluation, testing, and certification to deliver enhanced  security and compliance for government facilities.

As more government departments adopt the GovPass standard, HID Signo readers offer a reliable and efficient path to compliance.

“HID is committed to providing innovative solutions that support the UK government’s open standards approach to secure identity management,” said Spencer Marshall, Head of Europe at HID. “Our Signo Readers offer a compelling option for organizations seeking to achieve GovPass compliance while enhancing overall security.”

HID Signo Readers with GovPass compliance offer:

  • Security by design: The readers were designed with the UK Governments standard for card encryption and HID’s Secure Access Module for storing keys, providing the best-in-class security for government premises.
  • Certified reliability: HID Signo readers have undergone rigorous evaluation, testing and certification to meet all required GovPass standards.
  • Agnostic protocol: Seamlessly integration with existing infrastructure, regardless of Wiegand or OSDP communications.
  • Path to migration: Users can smoothly transition to HID’s multi-technology Signo Readers, supporting custom profiles that meet GovPass Standards.

For more information, visit www.hidglobal.com.  

The Grounds Management Association is thrilled to announce the expansion of the much-loved Community Sport Zone at SALTEX 2024

Dedicated to the unsung heroes of community and volunteer sports grounds, this year’s zone promises to be the place to be for all things turf maintenance for grassroots and community sports clubs. 

Following its triumphant debut in 2023, we’ve pulled out all the stops to make this years’ experience even more spectacular. More space, more machinery, and yes, its very own Learning LIVE stage! 

This year on the brand-new Community Sports Stage, ten engaging sessions will take place over two days, with hot topics such as Facility Funding, Essential Planning for Pitch Improvement Projects, Quality Surfaces on a Shoestring Budget, Understanding Your PitchPower Report and How to Attract and Manage Club Volunteers. Many visitors cite Learning LIVE as a key reason for attending the show and it’s no wonder with it being the largest live educational event in the grounds management sector. 

Meanwhile, the machinery on display will be perfectly suited to the needs of community and grassroots sports clubs, with leading exhibitors like ISEKI, Dennis and SISIS, Campey Turf Care Systems, and Trimax Mowing Systems showcasing their top products. It’s not just about top-tier recommendations, but about providing practical solutions that work on the ground for clubs with limited resources.  

Trimax Mowing Systems will present their ‘Trimax Striker’, a multi-spindled rotary mower designed with a unique baffle system to enhance grass distribution and minimise clumping while requiring minimal maintenance. Built for tough conditions, the Striker offers variable height adjustment for year-round use and features an enclosed cutting chamber for enhanced safety. Its ability to mow efficiently at a high standard makes it ideal for educational and sports facilities where appearance matters. 

ISEKI will introduce the latest additions to their lineup: the TM4 series 25hp tractor and the 40hp TLE3410 tractor, both popular choices among sports facility customers. These tractors will be equipped with specialised attachments for sports ground maintenance. 

Jason Booth, Chief Operating Officer at the Grounds Management Association, emphasises the importance of the Community Sports Zone for volunteers:

“The Community Sport Zone is now a vital part of SALTEX, particularly for the grassroots volunteers who play such a crucial role in maintaining community sports facilities. We’ve designed this space to provide information, advice and guidance, from funding through to grass pitch maintenance, tailored learning opportunities, and hands-on access to equipment that directly benefit those who give their time and energy to support their local clubs. This year’s expansion reflects our commitment to helping these volunteers succeed and ensuring that community sports continue to thrive.”  For more information on SALTEX 2024 and to register for the event, please visit www.saltex.org.uk/

Time for the public sector to take the lead in driving efficiencies and change

By Barley Laing, the UK Managing Director at Melissa

The new government has new objectives and expectations, with an emphasis on positive change and efficiencies, which is important during a period when public expenditure is under pressure like never before.

Now is the time for the public sector to take the lead in driving efficiency savings and change – the focus of Labour’s manifesto – which are interlinked. However, for both to take place there has to be access to clean data on citizens and the appropriate technology to deliver it.

Barley Laing

Obtaining clean data on citizens

When, according to MIT Sloan, the cumulative cost of inaccurate data is between 15 per cent to 25 per cent of revenue for most organisations, sourcing and maintaining accurate data on citizens is vital. The simple truth is poor quality data wastes resources, undermines everyday operations and communications – particularly personalised communications to citizens.

It will lead to the delivery of communications that often aren’t relevant or might not even reach the intended user, leading to reputation damage because citizens won’t be happy to see public money wasted in this way.

Inaccurate user data will also negatively impact on effective decision making. Using poor quality data to inform the future of a service, or the creation of a new one, will have consequences for effective resource allocation. This isn’t the type of change the government is looking for.

Delivering clean data

All that’s required are simple changes to the data quality process at the onboarding stage and for held data. A good start is to access technology such as an Address Autocomplete or Lookup service that delivers an appropriately formatted, correct address when the user begins to input theirs.

It necessitates deduplicating data using an advanced fuzzy matching tool to merge and purge the most challenging records, and therefore avoid the sending of multiple communications to the same user.

Also essential is undertaking data cleansing or suppression to highlight those who have moved, are no longer at the address on file or are deceased.

It’s important to source a data cleaning platform that can undertake all these actions – a scalable data cleaning software-as-a-service (SaaS) tool – which can be accessed in a matter of hours and doesn’t require coding, integration or training. It’s the best way to obtain accurate data on citizens to improve communications, and make learnings for effective decision making, which will help to deliver positive change and improve efficiencies.

Embrace technology to prevent fraud

Putting a stop to fraud is also a vital part of the journey to improve efficiencies, with the Cabinet Office estimating that fraud and error costs the public purse up to £51.8 billion every year.

With the plethora of identity documents to review from around the word, and levels of fraud remaining stubbornly high, using an electronic identity verification (eIDV) platform is the way forward to undertake ID verification. An automated tool such as this can be accessed via delivery mechanisms, including an “out-of-the-box” user interface with no integration required; or a cloud API (application programming interface); and scaled up or down according to the requirements of the users.

With these platforms being “always on” they are able, in real-time, to cross-check the names, addresses, email addresses and phone numbers provided by applicants during remote onboarding. This delivers a good experience, while preventing fraud. Sourcing an eIDV tool with access to billions of consumer and business records from reputable sources around the world, such as government, utility and credit agencies is recommended for the best outcome.

Using such an automated platform is significantly quicker, more accurate and cost effective for undertaking ID verification and preventing fraud when compared with manual checks. There’s no additional staffing or training costs, and there’s no risk of human error when using this technology.

The value of Microsoft SQL Server

While I’ve already covered SaaS and cloud APIs as ways to integrate technology onto your systems to drive efficiencies, one of the most valuable for the public sector is via Microsoft SQL Server.

The Microsoft SQL Server database management system is already used by many in the public sector. It offers a great route to easily access third-party applications via SQL Server Integration Services (SSIS), because it acts as a connector between systems, and functions at a high operating speed. Services can be simply accessed without further integration – just drag, drop and start using – to quickly benefit from efficiency savings.

Using SQL it’s not necessary to outsource anything or undergo complex data privacy and compliance because you are in control, with data remaining behind your organisation’s firewall. Therefore, there’s no danger of any data breaches.

However, it’s important to take into account that all connector technologies have their strengths. It’s simply a case of choosing the appropriate option for you that efficiently delivers the technology you need.

With a new government at the helm now is the time drive efficiencies and positive change by sourcing the appropriate technology to clean data on citizens, implement ID checks to prevent fraud, and access suitable connector technology to integrate it. It’s vital to get ahead in demonstrating efficiencies and positive change with resources set to be allocated in the autumn budget.

For more information about Melissa and their data quality and ID verification services please visit: www.melissa.com/uk, email: barley.laing@melissa.com or call: 020 7718 0070.

TaxGem: What taxes might be impacted under a Labour government?

By Steph Gemson, Director, TaxGem

With the new Prime Minister in situ at Downing Street, businesses across the UK are keen to know what this will mean for them. And of course, as accountancy and tax professionals, we are here to advice our clients with whatever the future holds under a Labour government.

Some of this commentary will obviously be speculative. However, we saw many potential tax changes missed from Labour’s pre-election manifesto. Was this on purpose? We will never know. However, what we can do is consider what the changes could be and the realities of those being implemented.

Steph Gemson

The new PM, Sir Kier Starmer, has made it clear that his plan for short-term economic growth is to stick to strict fiscal rules and avoid stirring economic unrest. We therefore believe there will only be one budget statement per year. The new Chancellor of the Exchequer, Rachel Reeves, has indicated that a Budget would only be held with the accompanying Office for Budget Responsibility forecasts, which requires ten weeks’ notice. Therefore, a budget before October is unlikely.

So, what taxes might be impacted?

VAT on private school fees

The new PM has made his plan to add VAT on private school fees widely known, which could add approximately 20% to the price of private education. I am erring on the side of caution with this as there is always the possibility that each of the services could be separated out with different VAT treatments instead of the entire cost, forming part of a higher single, standard supply.

Business rates for private schools

Labour’s manifesto includes getting rid of private schools’ 80% relief from business rates which could lead to a further increase in private school fees if these rising costs are passed on to parents. Some private schools may offer an option for pre-payment before it comes into place, or perhaps Grandparents could help with pre-payment as a tax efficient transfer of wealth to the next generation.

Income Tax and National Insurance

Under the Tories, income tax thresholds were frozen until 2028, and Labour promised not to raise income tax or national insurance, although this was featured in the manifesto. On the Labour website, they state that “Labour will not raise taxes on working people.” We can only watch and wait.

Capital Gains Tax

Capital Gains Tax (CGT) is an area of huge contradiction and speculation. In the summer of 2023, Labour declared that they did not intend to implement a wealth tax. However, this contradicts rumours that have circulated in the past.  For example, back in 2019, there were strong indications that Labour wanted to raise CGT, and these rumours have certainly resurfaced in recent months that this may actually be on the cards.

Pension review

For state pensions, Labour will maintain the state pension triple lock; however, it is no secret that Labour is committed to a pension review for private pensions. Some believe that this could be a positive thing as their manifesto declared that they would “deliver better returns for savers” and “improve security in retirement.”

However, this may not be such happy news from a tax perspective, as it is possible to make tax relief on pensions less favourable. Chancellor Rachel Reeves had previously stated that there should be changes to tax relief on pension contributions, providing a flat rate of relief for everyone. This would be incredibly challenging on the benefit of providing income to a pension for higher and additional rate taxpayers. However, it is understood that there has been a change of heart on this.

Inheritance Tax

In the UK, we already pay one of the highest rates of inheritance tax, 40% above the nil rate band. It is currently set at £325k per person, with an additional £175k main residence relief for those who leave their home to direct descendants when they die.

There have been rumours of an Inheritance Tax raid where these bands could change, thus making more people eligible for the 40% tax on their death estate.

Non-Dom Tax

Labour has been very clear of their intention to get rid of the non-dom tax status, which encourages wealthy foreign individuals to become UK residents but to keep overseas asserts and income outside of the charges on UK taxes, unless remitted in the UK.

In the Spring 2024 Budget, the Conservatives implemented rules to replace the concept of domicile and its UK tax benefits with new rules, which last just four years instead of 15. There is also a transitional rule for existing tax residents who have already been in the UK for more than four years, providing a temporary 50% reduction in the foreign income subject to UK tax for 2025/6. However, Labour has said that they intend to “close down this loophole”.

Conclusion

As we said at the beginning, much of this is speculative, so we are preparing ourselves to help our clients when we hear what the Chancellor has to say in a potential Autumn Budget.

A ticking time bomb: poor teacher recruitment and retention

A report from the cross-party UK Parliament Education Committee in May 2024 also emphasised the need for programmes to boost teacher recruitment, training and retention. There’s an urgent need for prompt and effective action: our children are our future, but that future is looking increasingly gloomy.

By Carole Lamb, Head of Education, Integra Education

Teacher recruitment is now at such a critical level that it could impact the future quality of education in our schools. That’s a key finding of the 2024 report from the National Foundation for Educational Research (NFER). In 2023, England failed to meet targets set for initial teacher training (ITT) recruitment in both primary and secondary schools. Secondary school recruitment was particularly poor, reaching only half of the target figures overall.

A lack of recruitment

Each year, the Department for Education (DfE) sets targets for the number of trainee teachers needed to ensure schools are fully staffed. Since the pandemic, recruitment has fallen to its lowest levels in relation to these targets. And the number of teachers leaving has increased. Combined with ever-growing class sizes, this is causing even greater pressure on those teachers who remain.

Carole Lamb

The changing face of teaching

There are some initiatives aimed at improving recruitment in certain secondary subjects, including bursaries and the international relocation payment (IRP) scheme. These have made some impact but much more needs to be done, as future recruitment looks set to continuing failing to meet the targets.

Other recent developments could influence recruiting levels. Early Career Teachers (ECTs – previously Newly Qualified Teachers) now have to complete an induction period of six terms rather than three to gain Qualified Teacher Status (QTS). However, with teachers being overworked, ECTs aren’t receiving the support they need to provide the best levels of education and to help them deal with pupil behaviour and development.

Meanwhile, the temporary education market has been attracting more teachers, with benefits including a fixed contract, greater motivation and job satisfaction. This, along with flexible or part-time work, could help to boost recruitment and retention, also opening further opportunities for teachers who then may want to look at more permanent staffing roles.

Lack of retention

Another issue is why retention rates are still falling. Any increase in leaving rates affects the DfE’s recruitment targets, which will have to rise even more to compensate. In May 2024, Dr Patrick Roach, General Secretary of the NASUWT, said: “The teaching profession is in the midst of a crisis of recruitment, retention and morale, with 40,000 teachers leaving in the last year alone.”

So what’s happening, and what are the key factors causing teachers to leave?

Low pay and higher workloads

Teachers generally feel under-paid, under-valued and over-worked. The NFER report stated that teachers’ pay has effectively deteriorated since the pandemic. Meanwhile, they’re having to cope with increasingly large classes and a huge amount of pressure relating to both admin and results.

The recent Conservative government prioritised the reduction of teachers’ working hours, with the easing of planning, admin and marking pressures producing some initial successes. Despite this, teachers’ working hours rose significantly last year. There are some signs of progress on the pay front, but much still needs to be done to reduce workloads.

More disruption and less support

A key reason for teachers leaving is the growth in disruptive behaviour from pupils. In primary schools, low funding has often led to a lack of teaching assistants, so teachers spend much of their time dealing with poor behaviour rather than teaching, which in turn increases their workload. In the NFER report, the areas highlighted most frequently as a high priority for workload reduction were behaviour management and pastoral care.

According to University College London’s Institute of Education, teachers are effectively becoming social workers, having to support pupils with mental health issues due to ‘inadequate’ capacity in social and mental health services. Similarly, research by the charity Education Support found that 33% of teachers reported having to help resolve a family conflict.

Conclusions

So, those are just some of the issues, but what are the solutions? The NFER report states that, given the scale of the challenges facing teacher recruitment and retention, policymakers need to consider radical but cost-effective actions.

The most pressing need is to reduce teacher workloads. One of the main recommendations of the NFER report was: “Government should set up an independent review focussing on how to reduce teachers’ workload related to behaviour management and pastoral care, which should consider the role of external support services.”

The Chair of the Parliament Education Committee, Robin Walker MP, agrees: “For many current teachers, excessive workloads, rather than pay, was the biggest factor pushing them to leave… We also heard that ‘overspill’ from wider social problems is heaping extra stress on teachers.”

We fully support the NFER recommendation and believe that a long-term strategy of reducing workload by offering flexible work options and focusing on high-quality, condensed education will improve teacher recruitment. Our teachers are one of our most valuable resources. We must ensure they have all the support they need. Without their expert help, our nation’s children will be unable to meet their full potential. And that, in turn, will be a disaster for our nation and our society. 

Integra specialises in education recruitment. Carole Lamb is a brand ambassador who promotes Integra’s core values of integrity, passion, quality, and compliance. She has over 24 years of experience in the recruitment industry and specialises in Education.

Please visit: integraeducation.co.uk

Tile Hill Celebrated as a Leading Interim Service Provider in 2024 IIM Survey Insights

Tile Hill, a leading firm specialising in interim management and executive search services for public sector organisations, received widespread acclaim in the results of the 2024 Institute of Interim Management (IIM) Survey, an annual survey of the interim market. The survey is widely recognised as the most comprehensive and prestigious insight into the Interim Management market, with over 5,000 interim managers across various sectors completing the survey each year. This year 68% of respondents were from the private sector, with only 27% from the public sector (down from 37% last year). 

The survey’s results reveal that Tile Hill has risen to 2nd place in the leading interim service provider, from 3rd place in the 2023 survey. Two Tile Hill consultants have also been highlighted for their achievements in the industry, with Nik Shah recognised as the IIM Interim Service Provider Consultant of the Year for the 2nd year in a row, and Dino Christodoulou rising to 3rd in the rankings. 

Anthony Lewis, Director at Tile Hill, celebrates the company’s exceptional results and endorsement from the professional community. Lewis remarks, “It is hugely inspiring to work alongside colleagues who care so passionately about the experience they provide to our interim community. For this to have been recognised in this year’s IIM survey is amazing. We are proud to have risen to 2nd place and are grateful to everyone who took the time to fill out the survey.”

“For Nik to have been recognised as the leading consultant for the 2nd year running, and for Dino to have ranked as 3rd highest consultant is a testament to the time they invest in supporting candidates. However, it truly is a team effort and I fundamentally believe we have the best team in the industry.”

Wider findings of the survey showed that the ethnic origins of the respondents matches that of ONS data for the whole of the UK, this is a positive uptake on last year, and shows improvement in the diversity of Interim Managers across the UK. Worryingly, this improvement in ethnic diversity doesn’t appear to have been matched with gender balance. The number of female interims have dropped this year, going down to 25% from 29.7% last year, with 74% being male. The survey results also showed that women are paid 15% less than men, an improvement on last year’s 21%, but still not where it needs to be.

Looking ahead, Tile Hill commits to utilising the results of the Institute of Interim Management (IIM) Survey to continue the company’s efforts to drive organisations towards excellence and foster a better society through recruitment. Lewis adds, “We look forward to reading the full survey report and will share our action plan on what we can do to support our interim community in the year ahead.”

To explore more about Tile Hill and the comprehensive services they offer, please visit their website: www.tile-hill.co.uk.